# Tetra4D Converter **URL:** https://community.tetra4d.com/c/tetra-4d-converter/12.md [Latest](https://community.tetra4d.com/latest.md) · [Categories](https://community.tetra4d.com/categories.md) --- ## [Invalid License error message](https://community.tetra4d.com/t/invalid-license-error-message/334)
**Author:** [@Tetra4DSupport](https://community.tetra4d.com/u/Tetra4DSupport)\ **Replies:** 0\ **Last updated:** [November 22, 2022, 3:25pm UTC](https://community.tetra4d.com/t/invalid-license-error-message/334 "2022-11-22T15:25:40Z")
I face the Invalid License error message when entering my license key / using Tetra4D trial version. In recent Acrobat Pro versions (2020 and DC Continuous Relase) a new default option prevents most third party plug-ins… --- ## [Welcome to Tetra4D Converter!](https://community.tetra4d.com/t/welcome-to-tetra4d-converter/25)
**Author:** [@jordan](https://community.tetra4d.com/u/jordan)\ **Replies:** 0
Join a discussion, ask a question, or search for answers related to Tetra4D Converter. --- ## [3d conversion settings users](https://community.tetra4d.com/t/3d-conversion-settings-users/290)
**Author:** [@Bas](https://community.tetra4d.com/u/Bas)\ **Replies:** 1\ **Last updated:** [November 23, 2022, 2:57pm UTC](https://community.tetra4d.com/t/3d-conversion-settings-users/290 "2022-11-23T14:57:27Z")
At our work we are working wit tetra4d 2018.2.7 Under my user account i made some conversion settings. If somebody else logs in then the custom made conversion settings are not visible for this user. Is it possible to… --- ## [How To Split a STP File](https://community.tetra4d.com/t/how-to-split-a-stp-file/78)
**Author:** [@Comec](https://community.tetra4d.com/u/Comec)\ **Replies:** 7\ **Last updated:** [November 23, 2022, 2:35pm UTC](https://community.tetra4d.com/t/how-to-split-a-stp-file/78 "2022-11-23T14:35:14Z")
I used Tetra 4D Converter with a 30MB 3D PDF and obtained a 1.8GB STEP file that Solid Edge ST9 fails to open. There is any way to instruct Tetra to split the original assembly in multiple STP files or a tool to split t… --- ## [Convert from 3ds max?](https://community.tetra4d.com/t/convert-from-3ds-max/284)
**Author:** [@Darius83](https://community.tetra4d.com/u/Darius83)\ **Replies:** 1\ **Last updated:** [December 22, 2020, 10:42am UTC](https://community.tetra4d.com/t/convert-from-3ds-max/284 "2020-12-22T10:42:27Z")
Hello, I have tutorial version, and I want to try convert autodesk 3ds max file to pdf. But it dont see this file?? Bicouse triall?? --- ## [Wrong Scene Display After Conversion](https://community.tetra4d.com/t/wrong-scene-display-after-conversion/249)
**Author:** [@Tetra4DSupport](https://community.tetra4d.com/u/Tetra4DSupport)\ **Replies:** 0\ **Last updated:** [November 15, 2019, 10:55am UTC](https://community.tetra4d.com/t/wrong-scene-display-after-conversion/249 "2019-11-15T10:55:50Z")
Dear Partners, Some of you may face to some display issue after their last Adobe Acrobat Pro update. This behavior seems to be related to your Adobe settings. Please open the Adobe preferences (CTRL+K), then go in the … --- ## [Convert CREO family tables](https://community.tetra4d.com/t/convert-creo-family-tables/176)
**Author:** [@tomderouck](https://community.tetra4d.com/u/tomderouck)\ **Replies:** 1\ **Last updated:** [April 30, 2019, 12:56pm UTC](https://community.tetra4d.com/t/convert-creo-family-tables/176 "2019-04-30T12:56:03Z")
Hello, Our customer uses family tables in their Creo files so multiple instances of certain parts live inside the asm/prt files. These are not well converted (=not present) into 3D PDF via the Tetra4D Converter. Anyone … --- ## [Tera4d converter icon at acrobat reader dc](https://community.tetra4d.com/t/tera4d-converter-icon-at-acrobat-reader-dc/152)
**Author:** [@tomer](https://community.tetra4d.com/u/tomer)\ **Replies:** 2\ **Last updated:** [November 20, 2018, 11:08am UTC](https://community.tetra4d.com/t/tera4d-converter-icon-at-acrobat-reader-dc/152 "2018-11-20T11:08:54Z")
i have a trial version of tera4d converter to see if the product suit to our company cant see tera4d icon at acrobat reader dc !! therfore i can open the converter… i enter to tools and dont see the icon of tera4d it… --- ## [Datum Targets not importing from Catia V5r26](https://community.tetra4d.com/t/datum-targets-not-importing-from-catia-v5r26/141)
**Author:** [@Rickyt](https://community.tetra4d.com/u/Rickyt)\ **Replies:** 1\ **Last updated:** [October 1, 2018, 8:40am UTC](https://community.tetra4d.com/t/datum-targets-not-importing-from-catia-v5r26/141 "2018-10-01T08:40:41Z")
None of my Datum targets are importing from Catia Files. I have Datum Features, Dimensions & Notes in the same part that do come through. What am I doing wrong? Thanks, Rick --- ## [Does Tetra4D converter support dxf?](https://community.tetra4d.com/t/does-tetra4d-converter-support-dxf/132)
**Author:** [@Taocite](https://community.tetra4d.com/u/Taocite)\ **Replies:** 5\ **Last updated:** [September 17, 2018, 1:42pm UTC](https://community.tetra4d.com/t/does-tetra4d-converter-support-dxf/132 "2018-09-17T13:42:59Z")
I installed the trial and tried to convert dxf to 3D PDF in Acrobat Pro 2017, but failed. There is a post similar to my question, and the answer was no. If we look at the version log at Tetra4D Converter - The 3D PDF Con… --- ## [Export from NX results missing items in 3d pdf](https://community.tetra4d.com/t/export-from-nx-results-missing-items-in-3d-pdf/109)
**Author:** [@ozkan](https://community.tetra4d.com/u/ozkan)\ **Replies:** 1\ **Last updated:** [March 29, 2018, 4:26pm UTC](https://community.tetra4d.com/t/export-from-nx-results-missing-items-in-3d-pdf/109 "2018-03-29T16:26:42Z")
when I export PMI object from NX11, results in 3D PDF some missing items. expecially datums. They dont seem In the model tree and display. could you please help about this.? thanks --- ## [CAD export error](https://community.tetra4d.com/t/cad-export-error/90)
**Author:** [@trialuser](https://community.tetra4d.com/u/trialuser)\ **Replies:** 8\ **Last updated:** [March 29, 2018, 4:23pm UTC](https://community.tetra4d.com/t/cad-export-error/90 "2018-03-29T16:23:58Z")
I get an export error when I try to export a 3dpdf file to any CAD format. I have tried using with Acrobat Pro DC and Acrobat Pro XI (trials). I was able to export the sample files provided by Tetra4D and I was able to… --- ## [Missing datum (cutting plane)](https://community.tetra4d.com/t/missing-datum-cutting-plane/107)
**Author:** [@eseserer](https://community.tetra4d.com/u/eseserer)\ **Replies:** 4\ **Last updated:** [March 29, 2018, 4:20pm UTC](https://community.tetra4d.com/t/missing-datum-cutting-plane/107 "2018-03-29T16:20:07Z")
Hello, I use NX11, I got a cutting plane when I created section view in the model. but , when I converted the prt file with tetra4D converter, I do not have any datum (cutting plane) on related view or all. How to fix … --- ## [How to update Tetra4D Converter License](https://community.tetra4d.com/t/how-to-update-tetra4d-converter-license/40)
**Author:** [@jordan](https://community.tetra4d.com/u/jordan)\ **Replies:** 1\ **Last updated:** [May 31, 2017, 3:56pm UTC](https://community.tetra4d.com/t/how-to-update-tetra4d-converter-license/40 "2017-05-31T15:56:10Z")
Tetra4D customers running Converter version 5.1 or newer can manager their licenses inside their customer portal. Here are instructions on how to manager your Tetra4D license. Users on an early version need to contact su… --- ## [How do I make a comment on the model or part?](https://community.tetra4d.com/t/how-do-i-make-a-comment-on-the-model-or-part/58)
**Author:** [@jordan](https://community.tetra4d.com/u/jordan)\ **Replies:** 0\ **Last updated:** [April 12, 2017, 11:42pm UTC](https://community.tetra4d.com/t/how-do-i-make-a-comment-on-the-model-or-part/58 "2017-04-12T23:42:36Z")
Provided in Acrobat Reader and Professional is an Adobe 3D toolbar. This toolbar gives access for users to easily collaborate with other users with the 3D comment and measurement tools. When a 3D comment is created it is… --- ## [Can I change the STEP export settings with Converter?](https://community.tetra4d.com/t/can-i-change-the-step-export-settings-with-converter/57)
**Author:** [@jordan](https://community.tetra4d.com/u/jordan)\ **Replies:** 0\ **Last updated:** [April 12, 2017, 9:48pm UTC](https://community.tetra4d.com/t/can-i-change-the-step-export-settings-with-converter/57 "2017-04-12T21:48:52Z")
Tetra4D Converter and Tetra4D Enrich include the ability to export CAD data from a 3D PDF to a neutral format. At the time of export, users can select from 10 export options including STEP, IGES, X\_T, 3MF, PRC, and more.… --- ## [What formats of Catia are supported with Tetra4D?](https://community.tetra4d.com/t/what-formats-of-catia-are-supported-with-tetra4d/46)
**Author:** [@orionbelt1](https://community.tetra4d.com/u/orionbelt1)\ **Replies:** 0\ **Last updated:** [April 5, 2017, 3:25am UTC](https://community.tetra4d.com/t/what-formats-of-catia-are-supported-with-tetra4d/46 "2017-04-05T03:25:46Z")
This post has the information you are looking for. Supported CAD formats for Tetra4D Converter --- ## [Supported CAD formats for Tetra4D Converter](https://community.tetra4d.com/t/supported-cad-formats-for-tetra4d-converter/38)
**Author:** [@jordan](https://community.tetra4d.com/u/jordan)\ **Replies:** 2\ **Last updated:** [April 5, 2017, 1:47am UTC](https://community.tetra4d.com/t/supported-cad-formats-for-tetra4d-converter/38 "2017-04-05T01:47:52Z")
Tetra4D Converter and Tetra4D Enrich support over 20 major CAD formats including Catia, NX, Creo, Pro-E, SolidWorks, SolidEdge, Inventor, and more. For the latest versions, please go to the Tetra4D Converter or Tetra4D E…