# Latest **URL:** https://community.tetra4d.com/latest.md [Latest](https://community.tetra4d.com/latest.md) · [Categories](https://community.tetra4d.com/categories.md) --- ## [Invalid License error message](https://community.tetra4d.com/t/invalid-license-error-message/334)
**Author:** [@Tetra4DSupport](https://community.tetra4d.com/u/Tetra4DSupport)\ **Replies:** 0\ **Last updated:** [November 22, 2022, 3:25pm UTC](https://community.tetra4d.com/t/invalid-license-error-message/334 "2022-11-22T15:25:40Z")
I face the Invalid License error message when entering my license key / using Tetra4D trial version. In recent Acrobat Pro versions (2020 and DC Continuous Relase) a new default option prevents most third party plug-ins… --- ## [Acrobat Pro 64 bits Support](https://community.tetra4d.com/t/acrobat-pro-64-bits-support/333)
**Author:** [@Tetra4DSupport](https://community.tetra4d.com/u/Tetra4DSupport)\ **Replies:** 0\ **Last updated:** [November 22, 2022, 3:21pm UTC](https://community.tetra4d.com/t/acrobat-pro-64-bits-support/333 "2022-11-22T15:21:53Z")
Is Acrobat Pro 64 bits supported by Tetra4D ? Adobe Acrobat Pro 64 bits is supported by Tetra4D 2022 version. Make sure to have the 2022 version (or a more recent one) to access the plug-in on Acrobat 64 bits. It will … --- ## [Welcome to the Tetra4D User Community](https://community.tetra4d.com/t/welcome-to-the-tetra4d-user-community/8)
**Author:** [@system](https://community.tetra4d.com/u/system)\ **Replies:** 0\ **Last updated:** [February 5, 2017, 9:27pm UTC](https://community.tetra4d.com/t/welcome-to-the-tetra4d-user-community/8 "2017-02-05T21:27:25Z")
Welcome to the Community! Take a moment to introduce yourself here to the community and take a look around. What is the Tetra4D User Community? -The Tetra4D User Community is for anyone looking to find more informatio… --- ## [3DReviewer cannot be launched](https://community.tetra4d.com/t/3dreviewer-cannot-be-launched/375)
**Author:** [@ryparv](https://community.tetra4d.com/u/ryparv)\ **Replies:** 8\ **Last updated:** [February 4, 2025, 9:09am UTC](https://community.tetra4d.com/t/3dreviewer-cannot-be-launched/375 "2025-02-04T09:09:22Z")
Hello, I installed the trial version of Terra4D Converter and Reviewer. Converter in Acrobat is working. But the Reviewer does not start, only a window pops up “The entry point of the procedure ??TfJsComputerNameHelper@@… --- ## [3D Annotations not showing - INVENTOR](https://community.tetra4d.com/t/3d-annotations-not-showing-inventor/379)
**Author:** [@Vijay](https://community.tetra4d.com/u/Vijay)\ **Replies:** 3\ **Last updated:** [January 21, 2025, 1:13pm UTC](https://community.tetra4d.com/t/3d-annotations-not-showing-inventor/379 "2025-01-21T13:13:19Z")
Hi, I’m new to Tetra 4D. While creating a 3D PDF using Tetra 4D Enrich, the 3D annotations are not showing in the pdf. I am converting the model from INVENTOR 2024. If anyone know the solution pls share with me. Attache… --- ## [Sub-Assemblies not showing in the BOM List](https://community.tetra4d.com/t/sub-assemblies-not-showing-in-the-bom-list/381)
**Author:** [@Vijay](https://community.tetra4d.com/u/Vijay)\ **Replies:** 1\ **Last updated:** [January 21, 2025, 1:08pm UTC](https://community.tetra4d.com/t/sub-assemblies-not-showing-in-the-bom-list/381 "2025-01-21T13:08:44Z")
Hi, when I’m converting a model into 3D PDF, in the Bill of Materials list all the sub-assemblies were shredded into individual parts. I tried the hierarchical list. but I want only the top-level assemblies to be shown i… --- ## [Tetra4D shut down in ThinkPad X13](https://community.tetra4d.com/t/tetra4d-shut-down-in-thinkpad-x13/377)
**Author:** [@Ming](https://community.tetra4d.com/u/Ming)\ **Replies:** 3\ **Last updated:** [December 20, 2024, 3:15pm UTC](https://community.tetra4d.com/t/tetra4d-shut-down-in-thinkpad-x13/377 "2024-12-20T15:15:58Z")
Dear Sir, 2 of Tetra4D user feedback that, Tetra4D shut down when they open a big file, since Nov 2024. The pc is ThinkPad X13, IT said due to an issue related to AMD Graphics card. Could you help to find the soluti… --- ## [Error when using "ConvertToPDF"](https://community.tetra4d.com/t/error-when-using-converttopdf/373)
**Author:** [@baso](https://community.tetra4d.com/u/baso)\ **Replies:** 1\ **Last updated:** [December 10, 2024, 4:23pm UTC](https://community.tetra4d.com/t/error-when-using-converttopdf/373 "2024-12-10T16:23:59Z")
When we are using the context menu “ConvertToPDF”, we recieve the following error message: Can anyone point out, what we are doing wrong? Reinstallation didn’t help btw. --- ## [Apply texture in TETRA4D reviewer is possible or not?](https://community.tetra4d.com/t/apply-texture-in-tetra4d-reviewer-is-possible-or-not/371)
**Author:** [@Atz91](https://community.tetra4d.com/u/Atz91)\ **Replies:** 1\ **Last updated:** [October 11, 2024, 8:29am UTC](https://community.tetra4d.com/t/apply-texture-in-tetra4d-reviewer-is-possible-or-not/371 "2024-10-11T08:29:17Z")
Hello, in prperty, it’s possible to choose raw material property color & density. but rendering after export in 3dpdf is not cooper (if cooper is choosen as property). is it possible to apply textue on geometry inside T… --- ## [Icon with more color](https://community.tetra4d.com/t/icon-with-more-color/370)
**Author:** [@Atz91](https://community.tetra4d.com/u/Atz91)\ **Replies:** 1\ **Last updated:** [October 11, 2024, 8:11am UTC](https://community.tetra4d.com/t/icon-with-more-color/370 "2024-10-11T08:11:42Z")
Hello, is any updated revision of TETRA4D reviewer in on going with icon having more color & contrast? graphic interface for icon is like monocolor not such visible due to lack of color --- ## [Acrobat error on AutoCAD DXF import](https://community.tetra4d.com/t/acrobat-error-on-autocad-dxf-import/367)
**Author:** [@Tetra4DSupport](https://community.tetra4d.com/u/Tetra4DSupport)\ **Replies:** 2\ **Last updated:** [July 4, 2024, 8:22am UTC](https://community.tetra4d.com/t/acrobat-error-on-autocad-dxf-import/367 "2024-07-04T08:22:05Z")
Problem The following message appears when importing AutoCAD DXF files. This error is related to Acrobat not supporting this format anymore in both 64 bits and 32 bits recent versions. But you can trick Acrobat by … --- ## [Tetra 4D not showing up in Adobe Acrobat Pro](https://community.tetra4d.com/t/tetra-4d-not-showing-up-in-adobe-acrobat-pro/365)
**Author:** [@yvon](https://community.tetra4d.com/u/yvon)\ **Replies:** 6\ **Last updated:** [June 27, 2024, 11:28am UTC](https://community.tetra4d.com/t/tetra-4d-not-showing-up-in-adobe-acrobat-pro/365 "2024-06-27T11:28:35Z")
Hello, I installed the trial version of Acrobat Pro then Tetra4D trial and it’s not showing in Acrobat. I de-installed both and start fresh with no success. Any help? --- ## [New Tetra4D laptop recommended specs](https://community.tetra4d.com/t/new-tetra4d-laptop-recommended-specs/363)
**Author:** [@Enrico](https://community.tetra4d.com/u/Enrico)\ **Replies:** 1\ **Last updated:** [June 20, 2024, 10:46am UTC](https://community.tetra4d.com/t/new-tetra4d-laptop-recommended-specs/363 "2024-06-20T10:46:54Z")
I have noticed my laptop is getting slow especially when opening big files with Tetra4D, and working with it (thats a 2017 HP ZBook mobile workstation with an intel i7 6820HQ and an Nividia Quadro M1000M). I am thinking … --- ## [TETRA4D reviewer retro compatibility acrobat 9 pro extended with acrobat 3D reviewer](https://community.tetra4d.com/t/tetra4d-reviewer-retro-compatibility-acrobat-9-pro-extended-with-acrobat-3d-reviewer/361)
**Author:** [@Atz91](https://community.tetra4d.com/u/Atz91)\ **Replies:** 1\ **Last updated:** [May 27, 2024, 10:02am UTC](https://community.tetra4d.com/t/tetra4d-reviewer-retro-compatibility-acrobat-9-pro-extended-with-acrobat-3d-reviewer/361 "2024-05-27T10:02:39Z")
Hello, i used previously acrobat 9 pro extended with acrobat 3D reviewer. My company is still using it. 3D pdf created from acrobat 3D reviewer can be loaded by TETRA4D reviewer. But in opposite way, 3D pdf created by… --- ## [Tetra4d in Acrobat DC](https://community.tetra4d.com/t/tetra4d-in-acrobat-dc/167)
**Author:** [@Lillore](https://community.tetra4d.com/u/Lillore)\ **Replies:** 12\ **Last updated:** [March 20, 2024, 8:12pm UTC](https://community.tetra4d.com/t/tetra4d-in-acrobat-dc/167 "2024-03-20T20:12:18Z")
When I install Tetra4d in my 32bit windows the icon appears in acrobat tool and it works, but installing Tetra4d in a 64bit windows, no icon appears in acrobat, can someone tell me what the problem is. --- ## [Textures not visible](https://community.tetra4d.com/t/textures-not-visible/88)
**Author:** [@vinayak](https://community.tetra4d.com/u/vinayak)\ **Replies:** 7\ **Last updated:** [February 5, 2024, 11:32am UTC](https://community.tetra4d.com/t/textures-not-visible/88 "2024-02-05T11:32:59Z")
Hi, I am trying to create a 3d Pdf using Tetra4d but the textures of the model are not visible. I am getting a perfect 3d Pdf file when exporting through Solidworks directly. Screenshot attached for reference. Please h… --- ## [RAM limite for 3dpdf export](https://community.tetra4d.com/t/ram-limite-for-3dpdf-export/354)
**Author:** [@Atz91](https://community.tetra4d.com/u/Atz91)\ **Replies:** 1\ **Last updated:** [February 5, 2024, 11:23am UTC](https://community.tetra4d.com/t/ram-limite-for-3dpdf-export/354 "2024-02-05T11:23:24Z")
What’s RAM limit for tetra4d reviewer export? 2Go, 4Go, 8Go…? I am using very huge 3d model (600Mo). I’m doing kinematic, several configuration… 3dpdf export makes often more than 300Mo. To do 300Mo 3dpdf, memory interm… --- ## [Grab windows fonction to create](https://community.tetra4d.com/t/grab-windows-fonction-to-create/355)
**Author:** [@Atz91](https://community.tetra4d.com/u/Atz91)\ **Replies:** 1\ **Last updated:** [February 5, 2024, 11:19am UTC](https://community.tetra4d.com/t/grab-windows-fonction-to-create/355 "2024-02-05T11:19:30Z")
IS a grab fonction IS under study to select entities just by a window drawn with mouse? --- ## [Additionnal function for assembly Tree management](https://community.tetra4d.com/t/additionnal-function-for-assembly-tree-management/356)
**Author:** [@Atz91](https://community.tetra4d.com/u/Atz91)\ **Replies:** 1\ **Last updated:** [February 5, 2024, 11:00am UTC](https://community.tetra4d.com/t/additionnal-function-for-assembly-tree-management/356 "2024-02-05T11:00:08Z")
IS there any function to modify 3d model tree by creating subassembly tree. Only basic geometry Can bé created but not possible to create group in assembly tree --- ## [3D Reviewer hangs for ever after opening a Solidworks 2022 assembly](https://community.tetra4d.com/t/3d-reviewer-hangs-for-ever-after-opening-a-solidworks-2022-assembly/348)
**Author:** [@Thomas\_Z](https://community.tetra4d.com/u/Thomas_Z)\ **Replies:** 3\ **Last updated:** [October 25, 2023, 8:13am UTC](https://community.tetra4d.com/t/3d-reviewer-hangs-for-ever-after-opening-a-solidworks-2022-assembly/348 "2023-10-25T08:13:57Z")
Hi we are running Tetra 4D Reviewer 2023.0.1 on Windows 10 64 bit, when I open a Solidworks 2022 assembly, the 3D reviewer opens the assembly but after 3 to 4 mouse clicks it freezes with the message below for ever. D… --- ## [3D Conversion Settings](https://community.tetra4d.com/t/3d-conversion-settings/319)
**Author:** [@Rickyt](https://community.tetra4d.com/u/Rickyt)\ **Replies:** 3\ **Last updated:** [December 12, 2022, 1:52pm UTC](https://community.tetra4d.com/t/3d-conversion-settings/319 "2022-12-12T13:52:46Z")
The “Don’t display dialog during conversion” check box hasn’t been working for me in the last few versions. Several updates (years) ago, I would leave this box checked and It would retain. Many times I convert multiple… --- ## [Tetra4D Reviewer Performance on Virtual Machine](https://community.tetra4d.com/t/tetra4d-reviewer-performance-on-virtual-machine/267)
**Author:** [@jeremy](https://community.tetra4d.com/u/jeremy)\ **Replies:** 3\ **Last updated:** [November 30, 2022, 2:37pm UTC](https://community.tetra4d.com/t/tetra4d-reviewer-performance-on-virtual-machine/267 "2022-11-30T14:37:28Z")
Hello, Is anyone using Tetra4D Reviewer on a virtual machine? Most of our workforce is virtualized, except Engineering. We are trying to get more Engineers on virtual desktops, but we are struggling with 4D Reviewer p… --- ## [Custom Button Creation Help](https://community.tetra4d.com/t/custom-button-creation-help/287)
**Author:** [@bhuerta](https://community.tetra4d.com/u/bhuerta)\ **Replies:** 1\ **Last updated:** [November 23, 2022, 3:24pm UTC](https://community.tetra4d.com/t/custom-button-creation-help/287 "2022-11-23T15:24:33Z")
I am trying to create some custom buttons and I was hoping these things are actually possible and I just don’t know how. I am basically trying to make navigation buttons so the user of the 3D PDF does not need to right c… --- ## [Error in Assembly tree](https://community.tetra4d.com/t/error-in-assembly-tree/272)
**Author:** [@Haritha](https://community.tetra4d.com/u/Haritha)\ **Replies:** 1\ **Last updated:** [November 23, 2022, 3:06pm UTC](https://community.tetra4d.com/t/error-in-assembly-tree/272 "2022-11-23T15:06:00Z")
Dear sir/madam, Post conversion of cat. product into 3D PDF, child parts in Parent A are shifted to Parent B and so on. This happens with one of cabling ICM sheets Request to check the screen shot attached and revert… --- ## [Problems with lag](https://community.tetra4d.com/t/problems-with-lag/288)
**Author:** [@bhuerta](https://community.tetra4d.com/u/bhuerta)\ **Replies:** 1\ **Last updated:** [November 23, 2022, 3:01pm UTC](https://community.tetra4d.com/t/problems-with-lag/288 "2022-11-23T15:01:02Z")
Does anyone else have an issue with a lag time after clicking a button or selecting a view from the carousel in a 3D PDF created with Enrich? I set up some buttons with activations to hide or show or isolate a part and t… --- ## [3d conversion settings users](https://community.tetra4d.com/t/3d-conversion-settings-users/290)
**Author:** [@Bas](https://community.tetra4d.com/u/Bas)\ **Replies:** 1\ **Last updated:** [November 23, 2022, 2:57pm UTC](https://community.tetra4d.com/t/3d-conversion-settings-users/290 "2022-11-23T14:57:27Z")
At our work we are working wit tetra4d 2018.2.7 Under my user account i made some conversion settings. If somebody else logs in then the custom made conversion settings are not visible for this user. Is it possible to… --- ## [Missing items when reading .stp 3D](https://community.tetra4d.com/t/missing-items-when-reading-stp-3d/256)
**Author:** [@Lee](https://community.tetra4d.com/u/Lee)\ **Replies:** 5\ **Last updated:** [November 23, 2022, 2:50pm UTC](https://community.tetra4d.com/t/missing-items-when-reading-stp-3d/256 "2022-11-23T14:50:24Z")
Hi, Our supplier has send the same tool design in multiple formats & items are missing from the design. We have tried the same file in different reader & it is complete. Just when we use Tetra4d do we lose the items. Any… --- ## [3d pdf animation](https://community.tetra4d.com/t/3d-pdf-animation/306)
**Author:** [@vinoth](https://community.tetra4d.com/u/vinoth)\ **Replies:** 2\ **Last updated:** [November 23, 2022, 2:43pm UTC](https://community.tetra4d.com/t/3d-pdf-animation/306 "2022-11-23T14:43:37Z")
hi all, I have created animation by using tetra4d reviewer for assembly & disassembly procedure. Whenever i’m opening the pdf, the animation starts play automatically. It is playing as a continuous loop. i have ve… --- ## [How To Split a STP File](https://community.tetra4d.com/t/how-to-split-a-stp-file/78)
**Author:** [@Comec](https://community.tetra4d.com/u/Comec)\ **Replies:** 7\ **Last updated:** [November 23, 2022, 2:35pm UTC](https://community.tetra4d.com/t/how-to-split-a-stp-file/78 "2022-11-23T14:35:14Z")
I used Tetra 4D Converter with a 30MB 3D PDF and obtained a 1.8GB STEP file that Solid Edge ST9 fails to open. There is any way to instruct Tetra to split the original assembly in multiple STP files or a tool to split t… --- ## [3d pdf on iOS in Acrobat or browser](https://community.tetra4d.com/t/3d-pdf-on-ios-in-acrobat-or-browser/313)
**Author:** [@timammons](https://community.tetra4d.com/u/timammons)\ **Replies:** 1\ **Last updated:** [November 22, 2022, 3:15pm UTC](https://community.tetra4d.com/t/3d-pdf-on-ios-in-acrobat-or-browser/313 "2022-11-22T15:15:35Z")
The interactivity of the 3d pdf does not appear to be functioning in Acrobat on iOS. How to gain interactivity in Acrobat on iOS? Can 3d pdf’s be interactively viewed in a browser on iOS? [Next page](https://community.tetra4d.com/latest.md?page=1)