# Tetra4D Android not reading 3Dpdf from Solidworks

**URL:** <https://community.tetra4d.com/t/tetra4d-android-not-reading-3dpdf-from-solidworks/304>\
**Category:** Welcome to Tetra4D User Community!\
**Created:** [July 19, 2021, 8:07am UTC](https://community.tetra4d.com/t/tetra4d-android-not-reading-3dpdf-from-solidworks/304 "2021-07-19T08:07:28Z")\
**Posts on this page:** 3\
**Page:** 1

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**Author:** ![Emilien](https://avatars.discourse-cdn.com/v4/letter/e/bcef8e/32.png) [@Emilien](https://community.tetra4d.com/u/Emilien)\
**Post date:** [July 19, 2021, 8:07am UTC](https://community.tetra4d.com/t/tetra4d-android-not-reading-3dpdf-from-solidworks/304/1 "2021-07-19T08:07:28Z")

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Since Solidworks SP4.1, my customers can’t open 3Dpdf on Android ! It’s a big issue for us. How to fix it ?

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**Author:** ![Emilien](https://avatars.discourse-cdn.com/v4/letter/e/bcef8e/32.png) [@Emilien](https://community.tetra4d.com/u/Emilien)\
**Post date:** [July 19, 2021, 8:23am UTC](https://community.tetra4d.com/t/tetra4d-android-not-reading-3dpdf-from-solidworks/304/2 "2021-07-19T08:23:38Z")

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I resolved the problem, the file name must be without punctuation mark !

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**Author:** ![Tetra4DSupport](https://sea1.discourse-cdn.com/flex019/user_avatar/community.tetra4d.com/tetra4dsupport/32/188_2.png) [@Tetra4DSupport](https://community.tetra4d.com/u/Tetra4DSupport)\
**Post date:** [July 19, 2021, 10:36am UTC](https://community.tetra4d.com/t/tetra4d-android-not-reading-3dpdf-from-solidworks/304/3 "2021-07-19T10:36:55Z")

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Indeed, Thank you for pointing this out.

The Support Team