Currently uses the Tetra4d Application I get “Loading message” and the app fails when trying to load a 3d PDF. What could be causing this?
Currently uses the Tetra4d Application I get “Loading message” and the app fails when trying to load a 3d PDF. What could be causing this?
Hello,
Thank you for your post. Are you able to share the 3D PDF with us so we can to test on our devices? I have seen this happen before when you are loading the document for the first time, it sometimes does not load. Upon opening the document again, it works as expected.
You can send your results to jordan@tetra4d.com and I will be happy to take a look.
Best regards,
Jordan
Tetra4D Community Leader